Unlimited VoIP Calls with Free IP Handset

If you’re looking for a reliable and competitive VoIP provider for your small business, we can offer you one of the UK’s most trusted services. No need to compromise on quality, either. The capabilities of our VoIP PBX system have been developed over a decade, with our roadmap for the future incorporating even more improvements. Your business VoIP is in safe hands with us.

Don’t just take our word for how good we are

  • Umar Ahmed

    We looked at several other VOIP solutions and KomTek always came out on top.
    Very easy process to get signed up! Faultless call quality, array of call features and value for money calling bundle.

  • Michael Hughes

    Second-to-none level of support – always answering the phone, and explained solutions in a no-nonsense fashion. So far the best solution we have encountered!

  • Jenifer Gibson

    Operating the business from home and also being the only staff things can get challenging especially when I have to leave the office un-attended. KomTek resolved this issue with their softphone app, so now my customers can reach me on my mobile app at no further costs

  • Charles Buckley

    We increased our outbound calling records by more than double through their click to dial feature. Technical issues are resolved swiftly, can’t be happier.

  • Shamim Ahmed

    We were having issues with BT and integration with our online cab management system. Thanks to KomTek technical expertise these were quickly resolved. I have been with them for four years and have been recommending them since.

  • Mike Coker

    We have made many changes to our PBX system, adding users, changing our dial plans and voicemails. We have always found KomTek Support to be efficient and eager to deal with all our changes.

  • Kevin Dyer

    Due to our expansion we have had to move offices a few times, luckily being on cloud meant we are not restricted to the BT exchange and have always managed to take our number with us. KomTek ensured there is no downtime, I am very impressed with their project management skills.

  • Nicholas Cheshire

    I was apprehensive about using a VoIP system, I called KomTek and found the gentleman amazingly refreshing! He explained everything from start to finish and help me to set up the whole system to get my business working. The tech guys are also fantastic.

  • Usman Ahmed

    We operate from multiple offices, when customers were calling in, it was often a problem transferring calls between the offices. KomTek VoIP system resolved this by bringing in all the handset under one cloud solution. This made transferring calls seamless.

  • Zairab Zabeer

    We have been using KomTek PBX systems for 4 years. Growing from 2 partners to now over 34. We run a multiple office operations, transferring calls between sites as well as having the one receptionist managing all our incoming calls. Our Account Managers regularly travelling from London, a rare service in this industry. Highly recommended.

  • Liz Ejemole

    We really don’t understand IT or VoIP, but our Account Manager is very patient and has resolved many issues often not related to KomTek PBX. Nonetheless he has always supported us, God bless!

  • Chris Clancey

    I knew very little about KomTek apart from their website, but from my calculations of looking at our current bills etc, I saw that they were definitely one of the cheapest I could find. We picked the best product for our needs and ended up saving ourselves anywhere between £70-100/month.

Features comparison

Home
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Business
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Enterprise
Free trial
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Home
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Business
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Enterprise
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Free Call Packages


UK Landline

Home
Free trial

Unlimited

Business
Free trial

1000 Minutes

Enterprise
Free trial

Unlimited


UK Mobile

Home
Free trial

Business
Free trial

1000 minutes

Enterprise
Free trial

Unlimited


World Option
(75 Countries)

Home
Free trial

Business
Free trial

1000 Minutes
Upgrade +£5/month

Enterprise
Free trial

Unlimited
Upgrade +£8/month

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Home
Free trial

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Business
Free trial

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Enterprise
Free trial

Phone Numbers


Free Phone Numbers

Home
Free trial

Business
Free trial

Enterprise
Free trial


UK Virtual Number

Home
Free trial

Business
Free trial

Enterprise
Free trial


UK Non-Geographic Numbers

Home
Free trial

Business
Free trial

Enterprise
Free trial

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Home
Free trial

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Business
Free trial

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Enterprise
Free trial

Call Handling


Easy Online Management

Home
Free trial

Business
Free trial

Enterprise
Free trial


Virtual Receptionist & Greeting Messages

Home
Free trial

Optional

Business
Free trial

Enterprise
Free trial


Call Forwarding

Home
Free trial

Business
Free trial

Enterprise
Free trial

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Home
Free trial

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Business
Free trial

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Enterprise
Free trial

Call Management


Standard Features Included

Home
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Business
Free trial

Enterprise
Free trial


Call Recording

Home
Free trial

Optional

Business
Free trial

Enterprise
Free trial


Call Logs

Home
Free trial

Business
Free trial

Enterprise
Free trial

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Home
Free trial

,

Business
Free trial

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Enterprise
Free trial

Apps and Phones


Mobile (iOS and Android)

Home
Free trial

Business
Free trial

Enterprise
Free trial


Desktop App

Home
Free trial

Business
Free trial

Enterprise
Free trial


Desk Phones to Buy or Rent

Home
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Business
Free trial

Enterprise
Free trial

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Home
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Business
Free trial

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Enterprise
Free trial

Collaboration


Team Messaging

Home
Free trial

Business
Free trial

Enterprise
Free trial


Audio Conferencing

Home
Free trial

Business
Free trial

Enterprise
Free trial

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Home
Free trial

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Business
Free trial

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Enterprise
Free trial

Integrations


Office 365

Home
Free trial

Business
Free trial

Enterprise
Free trial


Salesforce

Home
Free trial

Business
Free trial

Enterprise
Free trial


Zoho

Home
Free trial

Business
Free trial

Enterprise
Free trial

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Home
Free trial

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Business
Free trial

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Enterprise
Free trial

Support

Phone, Online and Chat Support (Monday – Friday)

Home
Free trial

09:00 – 17:30

Business
Free trial

09:00 – 17:30

Enterprise
Free trial

09:00 – 17:30

VX-active switch Platform


Our Architecture

Our core infrastructure consists of VoIP routers, MPLS Routers, Session Border Controllers, Switches, Inter-Connects etc. An example of a typical solution’s architecture is shown here.

Dashboard

Expand your business without disrupting the communication system, our PBX can handle up to 10,000 users on the same account.

Ring Group

Multiple phones ring on the same number so anyone in the group can answer it (and, with KomTek Cloud Service, the group members don’t even need to be on the same site). You can set it up to ring the phones in the group in sequence or all at once.

DIDs (Phone Numbers)

Direct Inward Dialing (DID), have a block or single telephone number for calling into your companies private branch exchange (PBX) system.

Using DID, you can offer individual phone numbers for each person or workstation within your company without requiring a physical line into the PBX for each possible connection.

Call Reports

View live call stats across users and sites. Analyse costs and duration. See your most popular destinations and which operators are receiving most of the calls, how many calls each of your phone lines are receiving and when your peak periods and days are.

Virtual Receptionist (IVR)

Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. The auto-attendant is also known as a digital receptionist.

Call Queueing

When a new incoming call arrives, it is assigned a position in the queue. The callers hear announcements about number of callers ahead of them in the queue and the estimated waiting time. After that, the specified “music on hold” is played, and callers are updated about their current positions in the queue and the estimated wait time.

The priority order in which agents receive calls can also be pre – programmed at DDI level. You can manage staffing levels by setting queue limits and pre programme the times, days and dates that staff receive calls.

Configurable Business Hours

Activate your office opening hours, have calls routed to voicemail or to other destination like call centres and mobile automatically during closing hours.

Call Recording

This page is only active if your provider has enabled the Call Recording feature for you. With the help of this feature, the users of IP Centrex services can record their phone conversations for later playback. On the Call Logs page you can view a list of recorded calls, listen to recordings and filter them for / from a certain period.

Depending on your needs, you may activate / deactivate Call Recording by selecting or clearing the check-box on the top.

Conferences

On the Conferences page you can create and manage your conferences (virtual conference rooms). Schedule time and date of conferences, invite multiple participants with secure pin access.

KomTek VoIP Servers


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You can start using it now

Setting up a VoIP account is as easy as pie. Just type in a few basic details and we’ll set you up automatically on our online portal. From there, you can play around with the basics without any costs!

It’s not expensive

Ready to begin? An internet phone service won’t break the bank. Much of the VoIP features are free, add a couple of extensions, build a package, dial out from anywhere and transfer calls between users.

On-network calls are free

If you have multiple users on the same account, calls between extensions are free, wherever they are in the world. Other calls are inexpensive no matter how far away the recipient is.

Ultimate freedom

An internet phone service offers total flexibility and puts you in charge of adding or removing features at any time. This means you can try out new features or scale up and down as your business develops.

Calls can be recorded

Many industries face compliance constraints, and if you work in finance or healthcare, you might have to keep a record of your calls. Record them digitally and archive them for future reference.

You can use your smartphone to get started

Many VoIP users use their existing smartphones when they first start out. Just download one of the many (usually free) SIP clients to your device and you’re away.

Any device can be a phone

Prefer not to use a smartphone? Don’t worry: use a softphone on your laptop, desktop or tablet instead, most of which are also freely available. Of course, physical desktop handsets can also be used.

It behaves like a regular phone system

You will be pleased to know that an IP PBX does all of the same things that a traditional phone system does, without all the maintenance and installation costs. We also provide ongoing development and upgrades.

You can use multiple numbers

Want an 0800, a geographic and a non-geo number? No problem. Assign them all to one extension, or distribute them over multiple extensions. The system is completely flexible.

The sky’s the limit

Our API is a way to build call functionality and data into other applications. Give your developers the freedom to integrate your telephony with other systems and develop new solutions for your team.

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